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John DiJulius

John DiJulius

Authority on World Class Customer Experience; President and Owner of John Robert’s Spa
FEE RANGE: $10,000–$15,000 [FEE NOTE]
TRAVELS FROM: Ohio
John DiJulius is the author of Secret Service, Hidden Systems that Deliver Unforgettable Customer Service and What’s The Secret? To providing a World-Class Customer Experience. As one of the leading authorities on customer service, organizations use his philosophies and systems for creating world class service. He works with companies to help them continue to raise the bar and set the standard in service that consistently exceeds customer expectations. John is the president and owner of John Robert’s Spa, with five locations (and over 150 employees), which he uses as his living laboratories to test his findings and theories. His strongest attribute may be the fact that he has the experience of working with extremely large companies, but knows how to translate those processes to fit small business models. He is also President of The DiJulius Group, a consulting firm helping companies create a superior advantage by delivering a World-Class experience, making 'Price Irrelevant’.

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