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Kristin Baird

Kristin Baird

Nursing and Healthcare Speaker; Author, Reclaiming the Passion: Stories that Celebrate the Essence of Nursing
FEE RANGE: $7,500–$10,000 [FEE NOTE]
TRAVELS FROM: Wisconsin
Kristin Baird, RN, BSN, MHA, is an individual with a unique career path combining clinical nursing experience with marketing and business development for a variety of healthcare organizations. She uses an exclusive skill set to help healthcare organizations transform culture and shape the patient experience through leadership development, employee engagement, culture assessments, and mystery shopping. With thirty years of experience in patient care, health care marketing, business development and administration, Kristin leads the Baird Group, a team of healthcare innovators dedicated to enhancing the patient experience through service excellence. Her passion and perspective are based on thirty years of healthcare expertise, ranging from nursing to public relations and hospital administration. Baird is the author of Raising the Bar on Service Excellence, Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence and Reclaiming the Passion: Stories That Celebrate the Essence of Nursing.

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