Chip’s five books include PEAK and EMOTIONAL EQUATIONS and are inspired by the theories of transformation and meaning by famed psychologists Abraham Maslow and Viktor Frankl. In his new book, WISDOM@WORK: The Making of a Modern Elder, Chip shares his experiences – as both mentor and unexpected intern – at Airbnb, and why he believes the intergenerational exchange of wisdom is critical to the modern workplace and our society.
Chip is the founder of Fest300 (part of Everfest), San Francisco’s annual Celebrity Pool Toss that has raised millions for families in the neighborhood where he opened his first hotel, and the Hotel Hero Awards that shine a light on outstanding line level employees. Chip is a recipient of hospitality’s highest honor, the Pioneer Award, and holds a BA and MBA from Stanford University, and an honorary doctorate in psychology from Saybrook University. He serves on the boards of the Burning Man Project and the Esalen Institute, home of the Conley Library.
- Distruptive Innovation: Learning How to See and Surf Disruption
Chip Conley has disrupted the hospitality industry twice, once as the founder and long-time CEO of Joie de Vivre Hotels (America's second largest boutique hotel company) and more recently in 2013 when he joined the three founders of Airbnb to help grow and lead the company to become the most valuable hospitality company in the world. Chip has identified his three rules of disruptive innovation in any industry and how start-ups as well as established companies can see the foreshadowing of a new wave on the horizon and surf that wave to competitive advantage.
- The Modern Elder: A New Framework for Sharing and Receiving Wisdom
For the first time ever, we have five generations in the workplace at the same time. What would happen if we got more intentional about how we all work together? Age diversity makes companies stronger as wisdom can flow in both directions from old to young and vice versa based upon new practices that encourage mutual mentorship.
- Toward a Psychology of Business: Simple Truths for Creating a Culture of Happiness and Success
Chip believes the most neglected fact in business is that we're all human and that business schools don't do enough to help us understand that creating peak experiences for stakeholders can create peak performance for a company. The PEAK model can be used to understand how a company can relate to relationships beyond those with employees and customers: investors, vendors, the community, and, even with yourself. As a practitioner who has used his own company (with over 3,000 employees) as a laboratory for understanding the human condition, Chip's philosophical but prescriptive approach to leadership will be very illuminating.
- PEAK How Great Companies Get Their Mojo From Maslo
Part memoir, part theory, and part application, Chip shares Joie de Vivre's remarkable transformation while providing real world examples from other companies and showing how attendees can bring about similar changes in their work and personal lives. He explains how to understand the motivations of employees, customers, bosses, and investors, and use that understanding to foster better relationships and build an enduring and profitable corporate culture.