The Human Advantage: The Strategy for Winning in the Age of Machines

As we find ourselves propelled into the age of artificial intelligence, it can be challenging not to think that tools will define our trades and machines will take much of our work. With every passing month, jobs are changing faster than people. For humans to thrive in this new era, we must reimagine our role and the value we create by connecting to the parts of our work that only we can do. Because, while machines might replicate the work, they’ll never reflect the soul. They might take tasks, but they can’t take heart. It’s here, we find our edge.

Leveraging our human advantage isn’t just about helping to connect to more meaningful work. It’s about helping our businesses stand out in a sea of AI sameness. It’s about connecting with customers on a level that algorithms can't. It's about being so uniquely human that customers can’t help but pay attention and employees can’t help but love their work. Let’s unleash the power of your people.

Key Audience Takeaways:
• Embracing our Humanity: Tap into the irreplaceable aspects of human creativity, empathy, and emotional intelligence that drive meaningful work and innovation.
• Differentiating Authentically: Stand out in the AI era by forging genuine, human connections to create standout customer experiences that algorithms can't replicate.
• Deepen Customer Connections: Go beyond digital to build personal, irreplaceable human touchpoints to create a bond that feels personal, authentic, and irreplaceable.
• Unleashing Workforce Potential: Foster a culture where passion, purpose, and personal investment are at the forefront, making every task and interaction distinctly human and impactful.

The Heart of Leadership: Charting a New Course in a Changed World

In a world that's rapidly evolving, understanding how to navigate the new landscape is crucial. We're all aware of the change, but the real task is developing a future-ready strategy that's attuned to the shifting expectations of customers and employees. This is an era calling for a shift in leadership focus – placing people and their needs at the forefront.

Traditional leadership models are becoming outdated amidst these changes. What's needed now is a leadership style that's as dynamic and adaptable as the environment we operate in. This new paradigm of leadership is about more than just management; it's about forging genuine human connections, aligning teams around a shared vision, and cultivating a workplace where every individual is acknowledged and valued.

Key Audience Takeaways:
• Understanding Emotional Intelligence is Key: Learn how to ditch the old playbook and embrace emotional intelligence. It’s about listening, really listening, to your team and understanding what makes them tick.
• Unlocking Fearless Freedom: when we create environments where people feel free to take shots, make mistakes, speak up, step back, and lean in, we unlock next level performance.
• Recognizing Empowerment is the New Control: Discover how letting go is the new holding on. Empower your team to take the reins, make decisions, and drive outcomes. It’s about trust, and it’s about time.
• Embracing Authenticity Above All: Learn how to lead with authenticity. Cut the corporate speak and connect with your team as real people. It’s about building trust, fostering genuine connections, and creating a culture where everyone can thrive.

Teams on Fire: Igniting High Performance Teams

In a world of rapid transformation, hyper competition, and a labor market tighter than ever, leaders today face the difficult task of not only attracting and retaining great people but enabling those individuals to perform at their highest potential in and across teams.

But what sets apart the highly successful, resilient, and agile teams from the rest? Surprisingly, it's not about individual team member’s skills, competencies or even potential. The secret to enabling high performance lies in leadership’s ability to foster the routines, rituals and habits that unlock connection, trust, belief, standards of excellence, and a compelling vision of the future.

Backed by two decades of research on the future of work, leadership and teams, this program will unpack the key drivers needed to help leaders create exceptional teams capable of delivery results and committed to the customer, the mission and each other.

Key Audience Takeaways:
• Insights on the New State of Talent: Master the new formula for propelling your organization into the future.
• Actions for Attracting and Retaining Top Talent: Learn to steer through uncertainty with the prime skill of the decade.
• Strategies for Unlocking Connection and Belonging: Discover and develop one of the most critical leadership skills for the coming decade.
• Formulating High-Performance Teams: Unlock the new blueprint for building teams that outperform.

Made with Love: The Secret to Unlocking Competitive Advantages

In a world where societal disconnection, business uniformity, and AI-induced role uncertainty converge, we face a profound crisis: individuals feel isolated and purposeless, brands grapple to differentiate and stand out, and professionals fear the diminishing essence of their work and identity.

In the wake of these changes a new strategy emerges for humans and organizations to thrive by embracing our most unique and powerful human asset – love. Not romantic love, but love as an energetic force of creation, the innate desire to build, create, express, and innovate. To put love to work by creating brands, products, and experiences that deeply resonate with customers and employees.

Through captivating stories and actionable insights, we delve into a profound realization shared by high-performing groups: love is more than a feeling; it's a tactical advantage. This isn't about finding work you love; it's about infusing love into the work you do, leveraging it as a force of innovation, a nurturing tool for expansion, and a guiding principle for decision-making.

Key Audience Takeaways:
• Embracing Love Strategically: Learn to put love to work as a creative and strategic asset in your organization.
• Innovating with Passion: Discover how infusing love into work can unlock creativity and resonate with customers and employees.
• Differentiating Brands with Love: Leverage love to make your brand stand out and create meaningful customer experiences.
• Decision-Making through Love: Apply a love-centric approach to enhance empathy and compassion in strategic choices.

The Future of Work Today: Insights from the New World of Work

We are entering the greatest period of business transformation the world has ever known. The constant state of disruption we are experiencing mandates a bold new approach to leadership.

This program is designed to help leaders prepare to navigate a new business landscape where the pace of change is elevating and collaboration is the key ingredient to unleashing the innovation required to compete and win. Supported with cutting-edge research and category-leading case studies, Seth Mattison will prepare audience participants today for what is going to be required to compete and thrive tomorrow.

Attendees of The Future of Work Today will gain:

•Deep insights into what’s coming next in the new world of work for leaders at all levels
•Unique perspectives on the macro drivers of change and a deep understanding of how employees’ attitudes and behaviors are evolving
•A new framework to see beyond the fads and more clearly understand the trends certain to impact the business landscape over the coming decade

Building Resilient Cultures / Building Cultures Rooted in Belonging

The Emerging Future: Building Future-Ready Organizations and High-Performing Cultures to Compete and Win in The Decade Ahead

As we enter the second decade of the 21st century, leaders prepare to face an unrelenting and continuously shifting landscape of change and transformation. Of course, change has always been a reality for the modern-day leader but today it knows no boundaries, no borders, and no breaks. The impact of this can be felt as individuals fatigue under the weight of extreme ambiguity.

From unpredictable external forces of change and expanding customer expectations to an emerging list of new future-ready competencies and new ways of working, today’s leaders are seeking certainty about the future and the confidence to rise to the occasion and meet the moment with influence and impact.

Rooted in the research and bolstered by time advising high performers in the field, Seth Mattison will help prepare leadership teams to meet the decade ahead with confidence, clarity, and conviction.

Attendees will gain insight into:
• The formula for the activating the organizational operating system of the future
• The prime skill for navigating ambiguity and uncertainty
• The most critical leadership competencies of the decade ahead
• The new formula for high-performance teams
• The key to shaping the customer experience of the future

The Human Connection: Harnessing the Power of Belonging to Activate High Performance and Organizational Resiliency

In a world of uncertainty, ambiguity, change, and transformation, leaders today face a stark reality to compete, grow, and scale the business. And while technology supports this evolution, people make it a reality. Specifically, individuals that feel a deep sense of connection and commitment to themselves, their work, and the eco-systems that support them.

What’s possible when environments are created where talent feels safe enough to be free and supported enough to truly belong? When these elements begin to align and experiences unfold, an expansive and abundant future takes shape.

Backed by a decade of research on high-performance cultures, the neuroscience of change, and real-world applications from category-leading brands navigating transformation, this program will unpack one of the most important talent trends of the next decade to help leaders motivate, inspire and drive synergy across teams and organizational structures.

Attendees gain:
• A holistic view of the impact belonging has on human performance
• Deep insights into the data behind the number one human value that drives behavior
• A new framework for architecting richer employee experiences
• Practical and actionable techniques to improve diversity and inclusion outcomes

Leading High-Performance Remote Teams: Strategies for Succeeding with a Distributed Workforce

The world of work has forever been altered and the office as we once knew it is unlikely to return.

COVID-19 has served as catalyst for change and thrust upon organizations an accelerated cycle of disruption. A defining moment when everything about how we’ve historically collaborated and lead teams, organized and deployed resources, has been forced to be redesigned in an instant.

When teams are dispersed and isolated from each other, new systems, processes, skills and competencies will be required to effectively adapt and evolve to these new environments. A new normal is beginning to take shape and leaders must answer the call.

In this program, Seth Mattison will unpack the opportunities our new virtual environment presents along with research, case studies, and best practices for what leaders and managers can do today to effectively support and lead a high-performance remote workforce and mobile-first future.

Attendees will gain:
• Insight on the data of what drives real engagement with remote workers.
• Perspective on the challenges of remote work isolation.
• Strategies for helping people maintain productivity away from the office.
• Techniques for maintaining human connection digitally.
• Tips for developing resilient mindsets, routines, and rituals to support high performance.

The Future-Ready Seller: Elevating Influence and Impacting the Client Experience to Scale and Grow the Business

Seller sophistication today is accelerating at a rapid pace. No longer are strong interpersonal skills and quality relationships enough to meet quotas and grow the business. Today a new set of seller skills and competencies are required to pace with the changing needs and expectations of customers and clients as a power shift has occurred in the world of customers and clients. No longer do institutions and authority figures hold the keys. Today power, information, and influence are shared between customers and sales professionals creating new challenges and opportunities for entire industries. How will you respond to this dramatic evolution? In The Future-Ready Seller, Seth Mattison will dissect how world-class firms, leaders, and sales producers are meeting the elevated expectations of more sophisticated and demanding customers by demonstrating an entirely new set of relationship competencies and intelligence gathering skills required to compete and win business in this new complex and competitive environment.

Attendees gain:
• Deep insights into the data behind the evolution of client behavior.
• Unique perspectives on the shift in seller skills and competencies required to compete and win in today’s digital charged marketplace.
• A new framework for architecting and articulating high impact value propositions.
• Practical and actionable process disciplines to scale client experience.

The Future-Ready Advisor: Elevating Influence and Impacting the Client Experience of the Future to Scale and Grow the Business

The financial services industry is rapidly changing. New digital technologies—social, mobile, analytics and cloud—are creating fundamental shifts in both client and advisor attitudes, behaviors, expectations, and relationships. And as younger investors mature, and wealth passes from one generation to the next, digitally empowered clients will seek out frictionless, financially relevant information and advice through multiple channels while simultaneously expecting meaningful human connection.

In The Future-Ready Advisor, Seth Mattison will dissect how world-class firms, leaders, and advisors are meeting the elevated expectations of more sophisticated and demanding clients by demonstrating an entirely new set of relationship competencies, intelligence gathering skills, and digital savviness required to compete, win, and grow the business in this new complex and competitive environment

Attendees gain:
• Deep insights into the data behind the evolution of client behavior and its impact on new asset growth
• Unique perspectives on the shift in advisor skills and competencies required to compete and win in today’s digital charged marketplace
• A new framework for architecting and articulating high impact value propositions
• Practical and actionable process disciplines to scale client experience