Kim has written whitepapers on the topics of generational wealth transfer in the finance sector, retirement trends in the hospitality industry, and Gen Z’s impact on higher education.
A researcher to the very core, Kim employs eye-opening statistics to accentuate her points and mixes them with stories and case studies to make her message come alive. She is a sought-after expert and has been featured on NPR as well as national publications such as The Wall Street Journal, The Huffington Post, USA Today, TIME Magazine and more. Kim is currently in her fifth year of a longitudinal study on leadership.
- Building Standout Experiences for Every Generation
Our customers and clients have changed. From a demographic perspective, we’re seeing more Baby Boomers retiring, Gen Xers are stepping into top leadership roles and entering their prime earning years, Millennials are now key decision makers at work, buying homes and having families and Generation Z is controlling an increasing amount of money in the marketplace. As each generation enters new life stages, it’s crucial for sales people and relationship builders to see the world through their eyes and meet each customer where they’re at.
On top of these demographic shifts, global changes impact all of us, from technology, to increased competition, to the rapid rate of change, to our new Covid-19 reality, what all of us are looking for from service providers is evolving.
Creating experiences that can meet, and exceed, these new expectations is imperative. This program explores new research on how brands and salespeople navigate the new landscape of trust, loyalty, expertise, transparency and experiences.
- The Great Acceleration: How Our Recent Past Propelled Us Forward and What This Means for the Future
A global pandemic, a racial reckoning, and a constant stream of historic headlines has provided us with an opportunity to reimagine our future. Now is the time to examine how our recent past propelled us forward and how we can leverage this moment to build back better.
Finding our footing in a rapidly changing world is critical for both personal growth and professional success.
There are many different ways to understand change. Some forecasters focus on specific micro-trends while others look at sweeping policy shifts. The goal of this presentation is to explore how the very things that make us human evolve over time–our aspirations, values, ideals, relationships, and our work.
Through this uniquely human lens, leaders will gain critical insight about where we’ve been, how we got to where we are today, and where we may go from here.
• Decode the cultural trends that most impact how people show up at work—employee activism, the wellbeing revolution, the rise in dual-income households, and more
• Harness the power of changing tides by getting ahead of trends
• Unlock the productive potential within your organization by fostering a collaborative culture rooted in understanding
• Discover new ways to connect in an increasingly virtual world
• Walk away with action items to help you create a more productive, innovative, and humane workplace culture
- The Future of Work and the Marketplace
As the influential Baby Boomer generation continues to retire in record numbers, a new generation steps up to lead. This demographic shift has created a period of great change in organizational structure and consumer behavior. Hierarchies are flattening, networks are being created, the traditional “American Dream” is being challenged, and constant disruption is forcing established industries to work harder to remain relevant.
The time has come to challenge conventional thinking and explore bold new approaches to relationship building in the face of disruption and shifting demographics. Creating more empathetic, personal and customized experiences is more important than ever. Supported with cutting edge research and category leading case studies, this program will take a deep dive into the evolving expectations of employees and consumers.
- The Age of the Multigenerational Workforce
Study after study has shown us that multigenerational teams outperform more homogeneous groups by almost every measure. This can be attributed to their unique and diverse experiences– the more seasoned employees offer wisdom and expertise while those on the younger end offer a fresh and innovative perspective. While the advantages are numerous, it turns out, managing multigenerational teams is easier said than done. Today’s teams are often plagued by issues regarding everything from work ethic and retention to succession and fairness.
Today, each generation is taking on new roles in the workplace. Millennials are no longer entry-level employees – they are managers who may oversee older, more seasoned employees. Gen Xers have stepped up to the C Suite, reinventing and redefining what it means to be a leader. Boomers are transitioning and taking their careers in new directions and Gen Zers are now on the scene, ready to shake up the work world and present a whole new challenge to their Millennial supervisors. The key to understanding and leveraging these generational trends is to recognize that it’s not about “out with the old, in with the new.” Every generation brings value to the workforce.
On top of these new roles, global changes impact all of us, from technology, to increased competition, to the rapid rate of change. But when faced with these changes, each generation learns to adapt differently.
Kim Lear will give you a closer look into who these generations are and the trends emerging as they adapt to each new career stage. Her research, insights and original concepts will help you better understand each generation. You’ll leave with a new appreciation for their unique perspective as they navigate the challenges of building effective teams in this brave new multigenerational workforce.