Shore has been on the faculty of Harvard University for more than two decades. He is also Distinguished Professor of Innovation and Change at Tianjin University of Finance and Economics (China) and Adjunct Professor of Organizational Development and Change at the School of Business, University of Monterrey (Mexico). Shore is a faculty member of The Governance Institute and Executive-in-Residence at Enable East (United Kingdom). He has held visiting professorships including in Amsterdam, Santiago, and Shanghai and consulted on six continents. Shore offers executive education seminars and facilitates strategic planning and guided implementation retreats. He has delivered hundreds of keynote addresses and workshops across multiple industries.
Previously, Shore spent two decades at the Harvard School of Public Health, where he served as associate dean. He founded and directed the School’s flagship programs: Forces of Change; The Trust Initiative; and the Certificate Program on Launching and Leading Successful Change Initiatives.
He has served on and chaired numerous boards and committees, and currently is a founding member of McKinsey & Company’s External Implementation Advisory Board which has a primary focus on operationalizing strategy for transformational change. He also sits on the Board of Directors of the Marshfield Clinic Health System, as well as several editorial boards. Among his honors is the Doctorate Fellow from the Academy of Multi-Skills (United Kingdom). Along with innovation and change, Shore’s body of work focuses on creating higher performing organizations including building and rebuilding trust; reimaging and reengineering meetings; and, strategic marketing and branding.
His most recent books include Launching and Leading Successful Change Initiatives in Health Care Organizations: (Jossey-Bass, 2014); Forces of Change: New Strategies for the Evolving Health Care Marketplace (Jossey-Bass, 2012); and High Stakes: The Critical Role of Stakeholders in Health Care, with E. Kupferberg (Oxford University Press, 2011). He has also written a book on trust and edited a second.
Professor Shore has been recognized as a Top Thought Leader in Trust by Trust Across America – Trust Around the World. He is also a multiple recipient of Harvard’s Letter of Commendation for Distinguished Teaching Performance, including in 2017 and 2018; and was chosen to deliver a 2015 and 2016 Harvard Lecture That Lasts (Harvard’s version of a TED Talk) and a TEDx Talk.
Never known to simply “admire the problem,” beyond intellectually stimulating, Shore provides executable advice, inspiring leaders and organizations to gain a unique and adaptable competitive advantage.
- 9 Top Tips for Successfully Leading Innocation and Change Initiatives
As organizations attempt to migrate from a Type S (Static) to a Type A (Agile) organization, they discover that the path forward is never linear. At the same time, new managers learn that if you want to make enemies, just try changing something…anything! Before you know it, a ‘flash mob’ of stakeholders have emerged to advise you both overtly and covertly of why this is not a good idea…here. Drawing upon 3 decades of research, consulting, teaching graduate courses and executive education programs, David A. Shore's 'meta-analysis' reveals top tips for successfully launching, leading, and realizing value from innovation and change initiatives. Our session has been designed with a singular purpose - to help you mitigate the minefields that are change initiatives. This fast-paced talk will not simply 'admire the problem,' but rather provide actionable insights.
- The Power of Being Purpose-Driven
In fiction the author doesn’t want to divulge the ending. As nonfiction I want to not only give away the ending a priority, but the entire concept so you have a sense of where we are going. Living and working with a sense of purpose has proven to be a force multiplier that profoundly and positively impacts the triple aim of health, wealth, and happiness. Conversely, when people do not have or lose their reason for being, the consequences can be devastating up to and including the loss of life. Monolithic thinking is typically unwise. However, it is difficult to identify any single factor other than establishing deep trust that has the potential of creating a higher performing organization than the power of connecting people with purpose. It can rapidly become the secret weapon your organization is missing. After all, most professionals spend more than half their waking hours at work. We want this time to matter. We want our efforts to have meaning. We want to make a difference. Along with its impact on the triple aim, knowing and embracing the why of an organization is a remarkable engine that drives teams to successfully launch, lead, and realize value from change initiatives. Purpose delivers intrinsic motivation that also serves as a launch pad for strategic planning and guided implementation. Similarly, those organizations that leverage purpose-driven marketing outperform their competitive set. During this session, many participants come to the realization that the most important platform an organization or team can build is a strong sense of purpose.
- The Trust Prescription for Healthcare - Building Your Reputation with Consumers
If you built your reputation on trust, who would your competitors be? With the healthcare industry under increasing suspicion, hospitals and other healthcare providers must seek out ways of building trust, both within their organizations and throughout the community. David Shore’s book, The Trust Prescription for Healthcare: Building Your Reputation with Consumers, tells providers and organizations how to build their capacity for trust and trustworthiness and how to turn that capacity into a trusted reputation and brand.
- Forces of Change: New Strategies for the Evolving Health Care Marketplace
- The Intangibles: Brand and Reputation Building to Create Competitive Advantage (Strategic Marketing)
- Launching and Leading Successful Change Initiatives in Health Care Organizations
Your organization’s ability to innovate—in new programs, products, services, and structures—is a powerful competitive advantage. But to innovate successfully, you need to embrace change, know how to make it happen, and understand how to sustain it. This program is designed for executives and managers who lead or participate in change initiatives for their organizations.