Over the past 20 years, Brian studied the impact of Digital Darwinism on businesses, markets and society.
Brian Solis has been called “one of the greatest digital analysts of our time.” Brian is also a world-renowned keynote speaker and an award-winning author of eight best-selling books including, X: The Experience When Business Meets Design, What’s the Future of Business and The End of Business as Usual.
In his latest book, Lifescale: How to live a more creative, productive and happy life, Brian tackles the struggles of living in a world rife with constant digital distractions. His model for “Lifescaling” helps readers overcome the unforeseen consequences of living a digital life to break away from diversions, focus on what’s important, spark newfound creativity and unlock new possibilities.
For almost 30 years, Solis has studied and influenced the effects of emerging technology on business and society. His research and books help executives, and also everyday people, better understand the relationship between the evolution of technology and its impact on people and also the role we each play in evolution. As a result of his work, Solis also helps leading brands, celebrities, and startups develop new digital transformation, culture 2.0, and innovation strategies that enable businesses to adapt to new connected markets from the inside out.
Brian also hosts (r)evolution, a popular online video series that examines technology, trends and best practices and introduces viewers to the thought leaders who are blazing the trail. Guests have included Katie Couric, Mark Burnett, Shaq, Billy Corgan, and Adrian Grenier.
Welcome to the Novel Economy: Embracing a New Mindset for Leadership and Innovation.
Welcome to the Novel Economy, a time without precedence or a playbook for navigating disrupted and uncharted paths forward. Novel means new and unusual and as such, we must reorganize for the next era of the economy and the role we want to play in it. This isn’t a “new normal” nor are we actually striving to the “next normal.” This is an interim normal. This is a once-in-a-lifetime event, our Ctrl-Alt-Del moment. Now’s the time to create the future we’ve always dreamed of. This is a time to learn and unlearn. The Novel Economy is yours to shape. In this inspiring session, Brian will...
•Share how we each play a role in the future of our organization.
•How customers and our teams can learn from one another to open new doors and create new value to survive and thrive in the #NovelEconomy.
•Highlight market dynamics already taking place since March 2020.
•Introduce the three phases that define the next 36 months and break down how to organize digital transformation and digital innovation initiatives to drive resilience, relevance, and growth.
Experience Innovation: The Intersection Where Operational and Business Model Innovation Create Next Generation Customer Experiences
X marks the spot! Brian Solis knows what it takes to be innovative. As one of the world’s leading voices on the subject, Brian has published numerous reports, books, and has been at forefront of customer experience innovation working with Fortune 500 companies and the startups around the world. In his work, he’s learned that innovative customer experiences help businesses outperform their peers. In this exciting and captivating keynote Brian visualizes the future of physical, online, and hybrid experiences. He’ll also share his insider knowledge on how to reimagine touchpoints as ignite moments, unify 360 customer journeys, and create enchanting, personal experiences that customers will cherish and seek out. Audiences will discover:
•How micro-moments are reshaping the new customer journey in each of the four moments of truth
•What’s really at the heart of a great experience
•How experiences become memories and how to connect to people’s hearts and minds
•Why transcending touch points into ignite moments electrify customer journeys
•How to create customer 360 companies that align Brand Experience (BX), Customer Experience (CX), and User Experience (UX) to change how companies work, sell, and serve
•How to design customer experiences that matter to customers what Brian calls, "accidental narcissism"
Leadership 2.0: Leading Past Digitization to Build a Culture of Innovation
A new generation of leaders must build innovative organizations by breaking free from the rigid processes and risk-averse cultures that hold companies and employees back. Business models weren’t the only thing disrupted when the world became digital-first overnight. Leadership itself needs a Ctrl-Alt-Del to compete in this new and still evolving world. Legacy management, rigid processes and mindsets, and risk-averse cultures won’t help businesses compete at the speed and capacity that markets are demanding. But many executives are confusing digitization brought on by 2020 disruption with innovation. There’s a stark difference, however. The adoption of innovative technologies can offer a blinding illusion of making businesses innovative when in actuality, they’re digitizing yesterday’s processes.
Now, leaders must reassess how digital technologies, evolving behaviors and expectations, and innovative leadership and operating models can lead to the creation of new market value. Otherwise, executives will get stuck in a finite cycle of trying to succeed in a digital economy with a pre-digital value proposition. The opportunity for leaders in this new world is to create space for creativity and imagination and an operating culture that helps people nurture their ideas into something transformative and meaningful to unlock new value. In an engaging and insightful, Brian will:
•Help attendees learn the difference between digitization and digital transformation as well as the defining qualities of iteration, innovation, and disruption
•Inspire the audience to recognize their role in changing and leading change
•Empower the audience embrace creativity and show up differently every day
•Shift perspective to always learn and learn to unlearn
•Help the audience learn to collaborate, ideate, and help one another bring meaningful ideas to life
•Teach and motivate people to believe in themselves and change work routines to unlock new opportunities
Business (R)evolution and New Leadership
•Digital Darwinism: How incumbent companies are making mistakes that are sealing their fates and how to do to survive and thrive in an era of digital Darwinism.
•Digital Transformation: The State and future of digital transformation and how it’s changing businesses at the very core.
•New Leadership: Rally your change agents and business mavericks to inspire change from within!
- Designing Customer Experiences that Matter to a New Generation of Accidental Narcissists
Every day, there are more and more advanced back-office and customer-facing technologies at the ready for businesses to modernize CX and CRM. The challenge that many decision-makers face isn’t just wading through the mind-numbing array of advanced technologies to deploy but whether or not they can see the extent to which their customers have moved away from current value-propositions and touch points. Brian Solis is a leading digital analyst, anthropologist and futurist. He has studied how customer behaviors, preferences, values and intent have evolved and how organizations are and aren’t keeping up. In his keynote presentation, Brian will share the world of experience through the eyes of the evolving customer and it how companies need to reverse engineer new perspectives, models, and journeys to stay relevant.
- Hey Mr. Futurist! WTF…?
What’s The Future of…
As one of the world’s leading analysts and digital anthropologists, Brian studies how the evolution of technology, business, and culture impact specific industries. In this tailored keynote presentation Brian will specifically study your space and share his vision and experiences to help your organization understand and embrace the dynamics defining the rise of digital transformation, innovation, connected consumerism, digital lifestyles and important trends impacting your industry, including but certainly not limited to:
-Business and Customer/Employee Experience - Brian ties together the latest trends and developments in Brand/Digital/Omni/Mobile and Social. Design marketing strategies and campaigns that matter in a real-time, 'always-on' world.
-Tech, Innovation and Silicon Valley - What is it about Silicon Valley that drives innovation and disruption, what’s the hot new tech and what’s the next big thing?!
-Retail and e-Commerce - Brian re-imagines the world of shopping, payments and retail/e-tail.
-Leadership vs. Management - Learn how executives lead in roles from the top to bottom, to inspire a more passionate, loyal and profitable workforce.
-Finance Services and Insurance - The future of banking, finance and insurance is so important. Learn from Brian’s in-depth studies centred deeply on UX (user experience).
-Travel and Telecommunications – Learn about the future of tourism, travel and experiences.
- Building a Dynamic and Adaptive Organization
Breaking away from rigid processes and risk-averse cultures.
“But this is the way it’s always been done.” - Said no successful entrepreneur ever... An idea is just an idea until it’s put into action and brought to life by people who share your vision and passion for changing the world. A world-changing idea has to not only be innovative; it has to disrupt the status quo. The challenge is to help people take their ideas shape them into something powerful. All too often though, organizations limit their ideas to that of iteration versus innovation. There’s a difference…
Iteration – Doing old things better
Innovation – Doing new things that create new value
Disruption – Doing new things that make the old things obsolete.
In an entertaining, insightful and encouraging way Brian will:
-Inspire the audience to shift perspective and learn to unlearn
-Help the audience bring ideas to life that are innovative and maybe even disruptive
-Teach and motivate people to believe in their own ideas and intuitions to challenge business as usual and unlock new opportunities
- X: The Experience when Business Meets Design
Innovation in Customer Experience
X marks the spot! Brian Solis knows what it takes to be innovative. As the principal analyst studying technology and its impact on and after numerous success stories at the forefront of Fortune 500 companies and the tech/startup world there is no speaker better than Brian to welcome you to a new era of business. In this progressive and captivating keynote Brian explains why the future of business is experiential, sharing his insider knowledge on how to create meaningful experiences.
Audiences will discover:
-What’s really at the heart of a great experience
-How experiences become memories and how to connect to people’s hearts and minds
-From Brand Experience (BX) to Customer Experience (CX) to User Experience (US) X: How to design experiences that start at the top and change how companies work, sell, and serve
-How to design customer experiences that matter in a time of what Brian calls, "accidental narcissism"
-How micro-moments are reshaping the new customer journey in each of the four moments of truth
- Digital Darwinism: Leading and Winning the Business (R)evolution
What can we learn from some of the colossal mistakes we have seen a number of incumbent companies make? How do we survive and thrive in an era of digital Darwinism? And how did everything change so quickly?
Two major success factors are crystalized;
1. The rate and ability to embrace and enact digital transformation within the business, And
2. The development of leadership change-agents and influencers who champion innovation.
Brian presents this exciting and poignant keynote in a just-in-time session to ensure your business remains relevant in an ever-changing future. With a magnified focus on your specific industry, Brian will unpack:
-The state and future of digital transformation and how it’s changing businesses at the very core
-How to identify, lead and empower business mavericks and change-makers within your organization and across your industry
-How incumbent companies are making mistakes and what you can do to avoid sealing your own fate in the same way
-What you can do personally to change things for the better in your career and for your company