Topics:

• The Evolution of the Bank Account: From Passbook to Mobile
  In this topic, Brett explores the end-game in the emergence of the mobile wallet and what it means for the humble bank account. With more than 60% of the world’s population without a bank account, with the ubiquitous nature of mobile phone handsets, and the increasingly pervasive pre-paid ‘value-store’, will you need a bank at all in the future? When you can get your Salary paid directly onto your phone, when you iTunes account doubles as a pre-paid debit card, and when you can use Facebook to send money – will banks still be able to compete?
• The Big Shift: How Customer Behavior & Technology is Changing Financial Services
  Customer behavior is rapidly changing and financial institutions need to reinvent themselves or risk becoming irrelevant. The rules of engagement have changed. Checks are disappearing and cash is next. Mobile phones will replace wallets, consumers and their behaviors have shifted. The industry has to evolve alongside these changes. Brett King shows companies how to adopt and thrive in this new environment. This presentation will give your organization an insight on the three phases of disruptive change and the trends business can’t afford to ignore. You will learn about the evolution of consumer behavior as King examines the trends, innovations and technologies that are likely to have the most significant impact over the next decade. In addition, you will understand the key issues that choke the development of innovation across organizations and learn how to identify the quick wins that can justify improvement programs.
• Goodbye Checkbook, Hello Facebook
  Brett King looks at the latest trends that are redefining financial services and payments technologies. From the global scramble for dominance of the mobile wallet, the explosion of Tablet computing, the operationalizing of the Cloud and the rise of Social Media, this topic explores the reason why the financial services industry has to adapt or die. With customer advocacy killing traditional brand marketing and mobile technology completely changing the context of banking, the traditional methods of customer acquisition are also being challenged. Some consumers are even joining the ranks of the ‘de-banked’, those who don’t need a bank at all. Brett King will explore how Social Media has exposed pricing, overregulation, out-dated processes and poor policy in addition to exploring customer advocacy, the impact of mobile technology and why banking is no longer a place you go, but something you do.
• The Battle for the Bank Account & Why the Banks will Probably Lose…
  In this topic, Brett King explores the end-game in the emergence of the mobile wallet and what it means for the humble bank account. With more than 60% of the world’s population without a bank account, with the ubiquitous nature of mobile phone handsets and the increasingly pervasive pre-paid ‘value-store,’ will you need a bank at all in the future? When you can get your salary paid directly onto your phone, when you iTunes account doubles as a pre-paid debit card and when you can use Facebook to send money – will banks still be able to compete? In this speech, King will explain how mobile technology is completely changing the context of banking, how you need to evolve to win the battle for the bank account and who will be the players who emerge to win. Spoiler: It may not be who you think…
• Advocacy, Behavior, Context: The New Rules of Engagement
  In this session designed for marketers and digital channel professionals, Brett King explores how social media, mobile marketing, daily deals, geo-location, advocacy, gamification and behavioral psychology are working to change the rules of engagement for financial service brands. This shift has far reaching implications for the organization, including rebuilding the marketing team, defining new metrics, delivering true 1:1 propositions and creating an open brand dialog. King will explore the driving shifts in technology and behavior and help you understand what the new rules of engagement mean for the future of your organization.
• Building a Bank for Gen-Y & Digital Natives
  Moven is a revolutionary new bank that launched to much acclaim in 2012. This is the story of how near-banks like Moven, Simple, GoBank and others are revolutionizing retail banking on multiple fronts. Brett King tells the story of why Moven decided on a card-less, paper-less, transparent model of banking and how CREDScore, Gamification and the real-time feedback loop is going to change the way we think about banking. If players like Moven achieve what they are aiming for, it will change the way people think about banking forever. King will share his journey from conception to creation of Moven, what organizations can learn from the Moven story, why selling a checking account may kill your retail bank in the next 5 years and why Gen-Y don’t write checks, don’t visit branches and don’t trust banks.
• The Future of Retail Financial Services
  Brett King looks at the latest trends that are redefining financial services and payments. From the global scramble for dominance of the mobile wallet, the expectations created by Tablet computing, the operationalization of the Cloud and the explosion of Social Media. He explores:
  
  • How Social Media has exposed pricing, over-regulation, outdated processes and poor policy; how mobile technology is completely changing the context of banking
  • How customer advocacy is killing traditional brand marketing
  • The growth of the ‘de-banked’ consumer who doesn’t need a bank at all
  • Why Banking is no longer a place you go, but something you do