Jim Marous is consistently rated as one of the top 5 most influential people in banking and one of the most sought after keynote speakers for industry and corporate events. Known for his understanding of the disruption in the banking industry, Marous is the co-publisher of The Financial Brand, and owner and publisher of the Digital Banking Report. Jim speaks on innovation, digital transformation, customer experience, marketing strategies, channel distribution, payments and change management.
Jim has been featured on CNBC, CNN, Forbes, The Wall Street Journal, New York Times, The Financial Times, The Economist, The American Banker, Fintech Finance and Accenture and has spoken to audiences worldwide.
Marous has also advised the White House on banking policy and is a contributor for Forbes and the Breaking Banks radio show.
- The Power of Personalization
Drawing from proprietary research, a dynamic perspective on the “personalization gap” between consumer and industry expectations and how the banking industry can close this gap.
- Securing Banking’s Role as the Relationship Gatekeeper
A perspective as to why banking and fintech firms need each other and how partnerships will lower costs, increase engagement and enhance consumer satisfaction.
- What Banking Can Learn From Top Innovators
A discussion of how Uber, Airbnb, Amazon, Apple, Tesla and others have set the bar on digital innovation and how banking can learn from these unique firms.
- Reaching the New Digital Consumer
A presentation of what the digital consumer looks like (it’s not just millennials) and the expectations of this highly engaged, mobile, social consumer.
- Trends and Predictions for the Future of Banking
A review the top 10 trends that have been crowdsourced internationally from global industry leaders.