•Number One Bestselling Author
•CEO of Lassen Scientific, Inc., an Innovation and Technology Firm
•Served as Adjunct Professor of Health Science Education
•One of the Top Futurist, Innovation, Healthcare and Leadership Speakers
•One of the world’s top 50 Business Gurus
Nick has been selected as one of the Hottest Keynote Speakers for 2019 by the ITA Group. Nick earned this recognition by providing highly customized keynote presentations for some of the top organizations in the world.
As the CEO of LearnLogic, Nick works with some of the largest brands in the world through his Consulting and Training Company.. As a Certified Management Consultant (CMC), he works shoulder-to-shoulder with boards of directors of multi billion-dollar companies to assist them in building future-ready organizations. His best-selling books include: The Innovation Playbook, What Customers Crave, What Customers Hate, Heyday, The Innovation Mandate, The Healthcare Mandate, and his just released book, Happy Work: How to Create a Culture of Happiness.. Nicholas is also the Producer and Host of the Award-winning Documentary Film, The Healthcare Cure.
Nick is an expert in the areas of Healthcare, Customer Service / Patient Care, Innovation, and Happiness.
When seeking a healthcare speaker, your audience demands a speaker who is not merely a theorist but a real-world expert who walks the walk. Nicholas Webb is a multi-award-winning inventor, best-selling author, served as an adjunct professor, and the director for the Center for Innovation at WesternU, one of the country’s top medical schools. The inventor of one of the world’s smallest medical implants who has been awarded over forty patents by the US Patent Office, he’s also the CEO of Lassen Scientific Inc. a management consulting firm that provides innovation management consulting service and training to the best brands in the world. “What Customers Crave,” his number-one best-selling book on customer experience, is used by the top brands in healthcare to drive patient experience design.
- Healthcare Topics
Nick is one of the Top Healthcare Speakers. He speaks on Emerging Technologies, AI, Healthcare Economics, Hospital and Clinic Trends, Healthcare Innovation, Patient Consumerism, and the Future of Healthcare. Nick has very fresh research in healthcare from his Number One Best-Selling Book, The Healthcare Mandate, and from his Award-winning Documentary Film The Healthcare Cure. Nick has served as a Chief Innovation Officer for the top medical schools and an Adjunct Professor. As a Consultant, he has worked with the top brands in healthcare. His perspective is one of a Practitioner, not Theorist. His highly customized healthcare topics include:
•The Future of Healthcare: There are two things to know about the future of healthcare: It’s very predictable and it’s awesome. Understanding the future of healthcare will empower you to hardwire industry-leading insights into your organizational strategies.
•Technology Trends in Healthcare: The future of healthcare will be massively impacted by enabling technologies leveraging everything from artificial intelligence, predictive analytics, augmented reality, and anticipatory wearable technologies, just to name a few. Understand the trajectory of change so you can participate in the future of healthcare.
•The Consumerization of Healthcare: Patients view healthcare as a consumer product, yet many organizations are not delivering on this fundamental expectation. The best healthcare brands, hospitals, and clinics are leveraging the power of patient experience design to drive sustainable growth, profit, and patient satisfaction.
- Happiness and Happy Cultures
What does Happiness have to do with Innovation? Turns out everything! In Nick’s just-released book Heyday - how to make every day the best day of your life, he discovered that the best organizations in the world have a culture of Happiness. Nick doesn’t speak on Happiness as a theorist, rather he speaks from the perspective of an Organizational Happiness Researcher and Advisor to help some of the top brands in the world. His talks show his audience how to deliver the highest degree of market value, and growth by implementing “Happiness as a Strategy.”
- Innovation and The Post-pandemic Economy
In this powerful keynote presentation, Nick lays out a practical roadmap for organizations to reinvent himself in the post-pandemic economy. This includes a practical and real-world approach that is truly actionable. Your audiences want more than theories and regurgitated information. They want ground-level expertise on how to reinvent their organization in a time of economic collapse. As a consultant, Nick works with the top brands in the world to help them drive sustainable growth and profitability. For the freshest research, biggest ideas and actionable insights, Nick Webb is meeting planners first choice.
- The Innovation Mandate
Based on his number one best-selling book, “The Innovation Mandate” lays out the secrets to driving an innovative organization that results in happy customers, employees and scalable growth.
- Future Trends and Innovation
Nick has been voted one of the top speakers in the world, and his topics around Future Trends and Innovation have been delivered to the best organizations in the world. As a successful inventor with over 40 US Patents, and as a Certified Management Consultant, Nick brings real world insights to his talks. He leaves his audience with actionable takeaways that they can apply immediately in their organization to drive Innovation and Sustainable Growth.
- Customer Experience (CX)
Your audience demands a customer experience speaker who is not merely a theorist but a real-world expert who walks the walk. Nicholas Webb is a multi-award-winning inventor, best-selling author, served as innovation professor, and the director for the Center for Innovation at WesternU, one of the country’s top medical schools. He’s the CEO of Lassen Scientific Inc., a management consulting firm providing customer experience management consulting service and training to the best brands in the world. His best selling book “What Customers Crave” is used by many global brands to engineer market-leading customer experiences. Nick’s customer experience topics include:
•The Customer Experience Mandate: Recent studies suggest that nearly 90% of the top-performing organizations in the world are using customer experience design to drive sustainable growth and profit. Learn how to apply these new principles to increase revenue by as much as 30% without a dime spent on advertising or promotion.
•Building a Customer Centric Culture: The best organizations in the world deliver exceptional experiences to their customers, and they’re doing this by building organizational cultures that put the customer first. In addition to boosting profits, this commitment to the customer drives quality of work life and the ability to attract and keep the best talent.
- Healthcare Future Trends and Innovation