Topics:

• Think Different
  In his over 25-year career at the world’s most innovative organization – The Walt Disney Company – keynote speaker Duncan Wardle learned many important things about building a profitable business and winning creative culture. The most important? If you want to be different, you have to think different. As one of the most impactful creativity speakers, Duncan leans on his experiences as the Head of Innovation & Creativity at Disney to take audiences on a journey. Throughout Think Different, they’ll be given a unique set of Innovation Tools and Techniques – the same ones Duncan used with teams inside the Disney organization. These include the breakthrough “What If” creative thinking tool, made famous by Walt Disney himself, who used it to pivot his company from simply an animation house to an entertainment and theme park pioneer.
  
  After this immersive crash course from the acclaimed creativity keynote speaker, your organization’s ability to mine for creativity and innovation will be drastically improved. In the end, your audience will leave with an actionable set of steps they can take to immediately start reshaping your company’s culture, creating a space where innovation thrives, and teams are encouraged and rewarded when they think different.
• Embedding Innovation Into Everyone’s DNA
  Innovation is not something that happens by chance. It’s the result of building an environment in which it can thrive. Duncan Wardle knows a thing or two about fostering an environment of innovation. During his time as the Head of Innovation for a company known for redefining pretty much every industry they touch – The Walt Disney Company – Duncan’s decades of success weren’t merely a matter of luck or chance. No, his results were a direct reflection of his ability to create an innovative culture, and ensure that everyone on his teams were put in a position to let their inner creativity run wild.
  
  In his Embedding Innovation Into Everyone’s DNA keynote, Duncan will share the exact steps and strategies used to create such an environment. Your team will learn how to create safe spaces for taking creative risks, ensure everyone on your team is empowered and thinking like an entrepreneur, and transition from the ideation stage into action. He’ll also share a creative problem-solving tool called “What Else,” which will prime your organization to discover innovative ideas each and every time you set out to tackle a challenge.
  
  In the end, your team will walk away from this keynote with a fresh outlook on their day to day tasks, and be ready to approach them with new levels of creative thinking, allowing innovation to flourish.
• Leading for Creativity
  How does Disney create a culture of creativity across everything it touches? Based on 25 years working with Disney, most recently as Vice President of Innovation & Creativity, Duncan shares some of the key creative techniques and behaviors he uses to develop big, innovative ideas. During this presentation, he stirs and unleashes the audiences’ creative juices.
• Demystifying Design Thinking
  What if you could learn a series of practical Design Thinking tools that you could actually use to create ideas that are embedded in consumer truth and drive business results? Duncan creates a deeply engaging, immersive presentation that not only answers these questions but also leaves the audience with a series of practical tools to take on challenges in new and different ways.
• Customer Experience Magic
  The best brands in the world don’t thrive simply because of their great product or service. They thrive because of an unrelenting passion and focus on customer experience.
  
  Throughout Customer Experience Magic, creativity keynote speaker Duncan Wardle will show your audience what can happen when your organization transitions from a product-centric focus to a customer-centric one, and the steps you’ll need to take to get there. He’ll share a famous real-world example from his time as the Head of Innovation and Creativity at The Walt Disney Company, where they found themselves facing challenges brought on not by their direct competitors, but by retail behemoth Amazon, whose lightning-fast fulfillment and delivery systems drastically changed how long consumers were willing to wait to be served.
  
  As Duncan walks your audience through this example, he’ll share the exact steps they took to turn this problem into a massive opportunity, and how they used it to reshape the way Disney serves its theme park guests, creating a whole new echelon in customer experience. A new level of experience that’s frequently deemed to be “magic” by their guests.
  
  By the end of this interactive presentation, your audience will have developed a whole new understanding of customer experience, and will be able to reframe all the challenges facing your organization, finding those unique opportunities to create some customer experience magic.
• Theory of Creativity Masterclass - A Unique Master Class on Creativity, Innovation & Disruption
  Duncan Wardle’s design-thinking method is conceived to help leadership and management develop and embed a creative problem-solving process within their own organizations by providing them with tangible tools everyone can use to Think Different and develop groundbreaking innovative ideas. It has been successfully deployed over the last few years by leading global brands from Apple to Disney to help boost their innovation potential to new heights.
  
  Regardless of your industry or background, Duncan’s groundbreaking approach and tools, and the innovation toolkit you take away from this Class will empower you and everyone in your team to develop a culture of disruptive creativity.