Change the Conversation, Change the Culture: Increase Company Profits & Retention by Mastering Tough Talks

This eye-opening critical communication program is a must see as workplace communication becomes more of a challenge. As a certified conflict resolution expert, Colene gives practical tips to help attendees have conversations that address differences of opinion to resolve issues; she calls them Tough Talks.

High-stakes conversations take place, or are avoided, every day within your organization that have a profound effect on the bottom line. This presentation prioritizes and connects communication to business strategy by promoting dialogue that leads to superior decision making, builds trust and teamwork, and resolves issues more efficiently. The outcome will be a more creative and productive workforce with a low rate of turnover.

With the aid of video scenarios, this interactive program will provide attendees with immediate “take home” action items to strategically position leaders to initiate cultural change, from the C-Suite to the front desk, which lead to greater organizational profits and talent retention.

Program Objectives:
• 5 steps that strategically change the culture of communication within your company for elevated profits and talent retention.
• Align communication with the values, vision, and mission of your organization to support corporate objectives.
• Influence organizational accountability that leads to superior decision making.

Laying the Foundation for High Performing Teams

Expecting your leaders to deliver high-performance results within a culture characterized by a lack of trust, where undocumented processes and targets prevent holding specific individuals accountable to them, is expecting too much.

This session will present the infrastructure that every organization must have in place that makes high performance possible, and the practices that prevent its erosion. HR professionals and leaders will walk away equipped with profitable solutions to share with the C-Suite of their company, that give the competitive edge.

Program Objectives:
• Learn the tools and techniques that create authentic transparency which leads to the essential ingredient of organizational trust.
• The importance of identifying high-level organizational metrics that serve as a continuous leading indicator of success or failure.
• Learn how to document all organizational processes to achieve greater results.
• How to engage with conflict, not avoid it, around issues and decisions that are key to organizational success.

Higher Level Leadership and Teamwork: Through the Lens of Predictable Patterns of Behavior

The #1 reason people leave their job is their supervisor. Secondly, it is the lack of community within their organization. Now imagine you could know the core motivators of each individual you work with, along with the way they most like to be interacted with. Could this increase your ability to lead them?Could this help your team work more powerfully together?

This session will remove some of the mystery of why your co-workers be have and respond the way they do. When your talent is equipped with a greater understanding of themselves and others, the result is more engagement,retention, and profit.

Program Objectives:
• Learn to connect with others by adapting to their dominant personality style.
• Provides team members with a common vocabulary for describingtheir differences and similarities.
• Increase emotional intelligence by accurately accessing personal strengths and weaknesses.

Leadership is More Than a Title: It’s Influence

This presentation by author and talent management expert, Colene Rogers, SHRM-SCP, will meet leaders at any stage in their leadership development journey. With a blend of leadership principles, storytelling and inspiring video, Colene shares the traits of great leaders. Participants will walk away on a path to greater leadership development and motivated to put their new leadership tools to work.

Life will present you with countless opportunities to lead. Will you be prepared to seize them or will you let others take the high ground? The good news is that leadership is a learnable skill. Acquire the skills that elite leaders exhibit and watch your success soar to greater heights. Fail to acquire these skills and any company or organization will see you as limited in value. This presentation will meet you at any stage in your leadership development journey. With a blend of leadership principles, storytelling and inspiring video, Colene shares the traits of great leaders. Participants will walk away on a path to greater leadership development and motivated to put their new leadership tools to work.

Program Objectives:
• Learn the levels of leadership that enable leaders to maximize their level of influence for greater organizational success.
• Achieve a greater understanding of the correlation between effective leadership and employee retention.
• Learn the tangible and intangible costs of losing and replacing an employee of any position in your organization.

Retention: Key Mindsets that Retain Top Talent

Colene Roger’s newest keynote presentation is based on her book, Retention: Key Mindsets That Retain Top Talent. With 20 years of HR experience, she understands that organizations are looking for solutions to find and keep their employees. In this session, Colene takes attendees on a journey through the life cycle that every employee goes through upon entering an organization and the factors that determine their ultimate decision to stay or leave.

Company leaders identify recruiting and retaining qualified employees as their biggest challenge. When you lose your most talented employees it diminishes productivity, disrupts leadership, and reduces morale. This all amounts to an assault on the primary purpose of any business, to make a profit. Companies are looking for solutions but one person can’t tackle this problem alone; it must be a company-wide initiative.

The solution lies in understanding that every employee has a mindset about the company they work for which reflects the level of commitment they have for the organization. In this presentation you will learn to identify the dominant mindset employees have for your company and how to positively influence and change it. You will learn solutions that are repeatable and sustainable, designed to improve your employee’s work experience so they continually say “I want to work here.”

Program Objectives:
• Learn the 4 mindsets that reveal the level of commitment you can expect from any employee.
• Learn how to discover the mindset of your employees and forecast future job vacancies
• Discover the true cost of turnover and how to calculate it per position.
• Learn the 5 components of Retention Architecture that any company needs to retain more of their employees.
• Learn the 5 desired outcomes produced by Retention Architecture that can transform you into the company employees never want to leave.

Communicate With Confidence: Elevate Your Career by Being Skilled at Tough Talks

Our lives are full of Tough Talks. Let’s face it, we will never be comfortable with these conversations. But they can’t be avoided, at least not without a cost. How we handle these conversations has a direct impact on our success as a leader at any stage in our career.

Whether it be addressing situations like a promotion with our supervisor, disrespect from a peer or poor performance with a direct report, we need tools to solve the issue at hand and a structure in which to use them.

Going in with the mindset to “win” or being too ready to “give in” doesn’t truly resolve the issue. Learn how to collaborate with your counterpart so solutions that seemed impossible to find begin to appear.

Learning to address instead of ignoring Tough Talks leads to a more productive, and profitable organization and will help you build your career as a problem solver.

Participants will learn:

• How to begin a Tough Talk that sets the right tone for the whole conversation.
• The importance and benefits of all parties expressing their thoughts and opinions
about the situation.
• Build confidence to advocate for yourself, your needs, and your career development.
• How to uncover your counterpart’s hidden fears that are preventing collaboration.

Managing Fear and Uncertainty to Have the Life You Want

The inner voice of self-doubt and insecurity is universal. No human being is spared its attempt to keep each one of us on the sidelines. It likes to speak at the most inopportune times, when there is a lot on the line in our careers and in our personal lives.

This voice can keep you from stepping on the ladder to career advancement, from pursuing the field of work you would really like, from conquering your fear of speaking in public that would increase your influence, from taking an unpopular position as the leader because you are concerned what others will think.

What matters in all of this is your response. You can follow the voice of possibility, or you can follow the voice of fear. Will you allow the voice to sideline you, and then come back later to taunt you with “what if?”

In this dramatic presentation, Colene shares the story of how her world was rocked by an unforeseen circumstance. And the trail of steps that opened to reconciliation and greater opportunity.

In this keynote, we will explore:

• Expose your fears to weaken their power; your greatest limitations are self-imposed.
• The mountaintop is where you celebrate, the valley is where you learn.
• In the dark you take one thoughtful step at a time.