Topics:

• We Need to Talk: Building Trust When Communicating Gets Critical
  A person’s ability to communicate directly impacts professional relationships and organizational results. Customers are won or lost — employees are encouraged or demotivated — goals are achieved or missed — all by the ability to communicate. For the any employee, at any level, who needs to know how to improve communication skills, We Need to Talk presents six strategies that immediately improve the results of their communications efforts. Learning How to Improve Communication Skills Helps Your People:
  
  -Increase productivity through effectively run meetings
  -Improve employee morale and job satisfaction through improved listening skills
  -Reduce conflict and improve team relations by building trust and respect
  -Repair damaged relationships by reining in “brutal honesty”
  -Rebuild the believability quotient when truthfulness hasn’t always been practiced
  -Deliver difficult or sensitive messages with tact
  -Get results by guaranteeing the message intended was interpreted correctly
  
• Ground Rules for Leaders
  Most managers are promoted to a leadership role because they are smart, hard working or technically proficient. Does that mean they are equipped to lead? Too many organizations assume so. However, management and leadership require very different strategies and skill sets. This leadership keynote presents the leadership strategies and tools new leaders, mid level managers and executives need to build cohesive leadership relationships — strategies to earn them respect, build staying power and excel at ever increasing levels of leadership responsibility. Leaders will also be able to recognize the negative habits and counterproductive behaviors that often lead to their downfall. When practiced consistently, these leadership strategies help leaders know:
  
  -How to motivate — not manipulate — to get results
  -How to communicate with honesty, integrity and confidentiality
  -How to earn the respect of those you lead
  -How to manage fear and control emotions
  -How to take responsibility and be accountable
  
• Smart Decision Making for Leaders
  Leaders don’t generally intend to make poor decisions. Leaders struggle with smart decision making for one primary reason. They never learned a solid process for making sound decisions. Smart decision making helps leaders reduce costs arising from poor decisions that lead to missed deadlines, bottlenecks to productivity, compliance issues, grievances, lawsuits, lost time accidents and much more. This fast-paced presentation introduces a repeatable method that shows managers how to make better decisions.
  
• Professionalism is a Choice
  Is the “Good Enough” Mentality Costing You Money, Market Share & Reputation? Each day, employees, managers, executives and leaders at all levels — regardless the industry — make choices that speak volumes about their professionalism. Choices and actions that either say, “I am a professional” or “I think I am good enough to get by.” The unprofessional “good enough” mentality is a costly one for organizations and individuals.
  
  In this keynote presentation, organizations and individuals will learn:
  
  -The value of guarding their reputation like the family jewels
  -How to solve problems rather than assign blame
  -Why integrity cannot be compromised — ever
  -How to reverse the negative habits of whining and whispering
  -The personal and professional costs of immoral or unethical choices
  -That perfection is impossible — but excellence and continuous improvement are essential.
  
  Set your organization ahead of the competition — save your organization the high cost of unprofessional choices — choose now to improve the professionalism skills of your team.
• Motivating Managers, Millennials & Misfits
  More than any other issue, leaders struggle with how to motivate employee performance — yes, the performance of Millennials, but also the performance of other generational employee groups. Whether it’s Millennials, Baby Boomers, Gen Xers, or the up-and-coming Gen Zers you’re working with, learn the methods that really motivate individual employee performance long-term.
  
  -Learn the secrets to communicating with Baby Boomers, Gen Xers, Millennials or Gen Zers
  -Learn two motivational truths that apply to all generational groups
  -Identify five clues to an employee’s level of motivation
  -Explore methods to discover what will motivate each employee