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Doug Lipp

Doug Lipp

Former Head of Training, Walt Disney University; Authority on Leadership & Customer Service
SPEAKER FEE RANGE: $20,000–$25,000 [FEE NOTE]
TRAVELS FROM: California
Doug Lipp, an internationally acclaimed expert on customer service, leadership and diversity, motivates and challenges audiences around the world as a consultant and speaker. Doug has spent over 25 years working from the front lines to the boardrooms of corporations around the world. Formerly the head of training at Disney Studio's Walt Disney University, Doug also worked at Disneyland where he provided the well-known "Traditions" orientation program and other leadership courses. Pivotal in Doug's career with Disney was his experience in the mid-80's when the corporate culture changed from the arrogant: "we're the best, why change?" To the progressive: "don't rest on your laurels" powerhouse corporation that it remains today. He is the author of 6 books including his most recent book The Changing Face of Today’s Customer, which proclaims the use of “cultural sense” in addition to common sense.

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