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Susan Frampton
For over a decade, Susan Frampton has been the President of Planetree, a not-for-profit advocacy and membership organization that works with a growing international network of healthcare provider organizations across the continuum of care to implement comprehensive patient-/person-centered models of care.
Frampton, a medical anthropologist, has authored numerous publications, the most recent including the third edition of the edited collection Putting Patients First (Jossey-Bass Publishing, 2013), a chapter in the book Providing Compassionate Health Care (Routledge, 2014), and an opinion piece on patient-preferred practices in Modern Healthcare (January 2014). Dr. Frampton also serves on the editorial/review boards for The Journal of Compassionate Health Care, International Journal of Reliable and Quality e-Healthcare, Social Science and Medicine, and the Canadian Primary Care Innovations peer review panel.
In 2013, Frampton was appointed co-chair…
Topics
Grand Rounds: The Seven Habits of Patient-Centered Physicians
This session will examine what it means, in real terms, for physicians to deliver patient-centered care. The session will focus on specific behaviors and related outcomes. Topics covered include compassion and empathy; making better patient preference diagnoses; building patients’ health confidence; patient-physician communication and the importance of care for the caregiver.
Becoming a Healthcare Employer of Choice
Success in providing patient-centered care is rooted in organizational culture. It’s about building a culture of ownership by reconnecting employees with the reason healthcare was their calling and their passion in the first place and creating the opportunity for them to do the kind of work they were initially drawn to. Through a combination of data and storytelling about renowned healthcare employers, speaker Susan Frampton will examine the link between the patient experience and the employee experience and will provide concrete strategies for organizations to cultivate supportive work environments where caregivers—and their patients—can thrive.
Compassion in Action
As patient-centered care gains traction as the optimal way to deliver healthcare, patients and professional caregivers are becoming more aware of the importance of better addressing human needs. For too long, patients experienced a system of patriarchal care that made them passive. To reverse this, we must create organizational cultures that value compassion at all levels, from the bedside to the boardroom. Speaker Susan Frampton invites audiences to reflect on the role of compassion, empathy, kindness, and respect in healthcare and shares viable strategies for embedding compassionate action into your organization.
Patient-Centered Leadership for Accountable Care
Patient-centered healthcare is accountable care. It is accountable for quality, value, and patient satisfaction. Knowing how to build and operate a sustainable culture of patient-centered healthcare means looking beyond traditional views of what the patient wants and what your hospital can deliver. In this presentation, speaker Susan Frampton will share successful strategies for developing a patient-centered leadership culture that creates the foundation for accountable care. She will teach you how to educate physicians, nurses, and other caregivers in developing a new dynamic with patients, improving transitions of care, and reducing readmissions.
Putting Patients First: Lessons Learned from Over Three Decades of Patient-Centered Care
Long before patient-centered care became a centerpiece of healthcare reform efforts or a media buzz word, Susan Frampton and the non-profit advocacy organization Planetree have been defining not only what it means to be patient centered, but practical and successful strategies to make it a reality. Decades of listening to patients and their families, and partnering with organizations to design and implement patient-centered approaches to care, have resulted in an incomparable evidence-based for innovation in care delivery. Frampton is the authority on what it takes to transform healthcare systems to put patients first. In this presentation, Susan will share personal perspectives and stories that bring to life the five simple but profoundly important lessons that any organization working to deliver patient-centered care, can use to accelerate efforts and improve outcomes. We are all human, we all have to work as a team in order to take care of people and at the end of the day, we have all been - or will be -patients.
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What is Susan Frampton's speaking fee?
The typical range for Susan Frampton's speaking fee is $10,000–$25,000. The low end of the fee range represents their standard virtual fee. The high end of the fee range represents their standard fee for a US-based in-person speaking engagement. Appearances which require an extended schedule of activities or international travel will possibly exceed this fee range. Speaker fees update frequently. To receive a personalized quote for Susan Frampton to speak at your event, please consult with a Key Speakers advisor for up to date information and assistance.
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Other factors that influence a keynote speaker's fee include their reputation, expertise, demand, experience, duration of the presentation, travel requirements for the event location, and any additional services, activities or customization options they offer.
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Travel expenses are typically not included in the listed speaker's fee and are quoted separately. If the speaker needs to travel internationally, fees will be higher. These expenses may include airfare, accommodation, ground transportation at home and in the event city, and meals. We can provide more detailed information about travel expenses and arrangements once you've selected a speaker.
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