As a Vice President of US Sales for two multi-national medical device companies, Michael has managed net revenue exceeding $50 million and managed as many as 500 employees at a time. She has created and executed business transformation initiatives across hundreds of businesses, built leadership development programs for numerous C-Level executives, and helped her clients generate significant additional annual revenue.
Michael recently published the second edition off her book, Tell Me More – How to Ask the Right Questions and Get the Most out of Your Employees, to promote her highly effective approach to employee empowerment, building team skills and confidence, accelerating productivity, and rapidly growing top-line revenue at any company. She will release two books in 2019: Sales Mixology – Why the Most Potent Sales and Customer Experiences Follow a Recipe for Success and the much-anticipated book Shock Your Potential.
Today, Ms. Sherlock is the CPO (Chief Potential Officer) of Shock Your Potential, her Philadelphia-based training organization that provides corporations and business leaders with engaging presentations and actionable strategies on leadership, employee development, customer experience, and sales transformation. In addition, Michael hosts the Shock Your Potential podcast where she highlights the best in leadership, sales and customer experiences.
Ms. Sherlock holds a B.A. in Education from Eastern Washington University, and has delivered key presentations at annual conferences both within the US and internationally. Outside of her professional life, Michael is an avid cook and gardener. She enjoys traveling to countries around the world, and constantly looks forward to immersing herself in new experiences, languages, and cultures.
- Tell Me More: How to Ask the Right Questions and Get the Most Out of Your Employees
Leadership is more than a catchphrase. It is a discipline that impacts your bottom line. Whether you are a for-profit company or a non-profit organization, healthy leadership is vital to your success. Through real-work examples, humorous stories, and examples that you throw at me, I will help you identify the leadership personality you want your company to assume. As a former VP of sales for two different global medical device companies, I have managed hundreds of employees and been responsible for hundreds of millions of dollars in revenue and operating budgets. My strategy is built from the scars I earned along the way.
The audience will leave with Actionable strategies to:
Enhance leadership effectiveness
Deal with conflict
Turn around under-performing employees
Develop a bench of leaders
- Sales Mixology: Why the Most Potent Sales and Customer Experiences Follow a Recipe for Success
In this fun and interactive session we tackle expectations of truly compelling customer service, and identify the elements your business needs to have today to make that happen.
The audience will leave with:
An understanding of the BLEND principles and how they can apply to any customer-focused business or organization
A different perspective on exceptional customer experiences and actionable strategies on how to implement in their organization, regardless of its mission
- Shock Your Potential
Participants will be challenged to reach farther than they have before, and find the right people and opportunities to help them along the way.
The audience willl leave with:
An 8-step process for creating a path to your ultimate potential
Actionable strategies for boosting your goals, professionally and personally