Heather Younger
Drawing from her personal experiences as the only child of an interfaith and interracial marriage, Heather is committed to inspiring leaders everywhere to flex their empathy muscles and master the art of active listening to ensure every employee feels valued, heard, and supported. Her presentations are dedicated to helping leaders and organizations create supportive cultures of care by improving how they listen to and communicate with em- ployees.
Heather is a two-time TEDx speaker, sharing universal insights with millions all over the world, and the host of Leadership With Heart, a podcast about how leaders can better engage and retain talent. A regular contributor to leading news outlets, she has been featured in Bloomberg Business, CNN Business, and FAST Company, to name just a few.
Heather is the author of two bestselling books: The 7 Intuitive Laws of Employee Loyalty, which was named one of Forbes’ “Must-Read” books for HR Professionals, and The Art of Caring Leadership, which teaches the radical power of caring support in leadership and the workplace.
Known as The Employee WhispererTM, Heather harnesses humor, warmth, and an instant relatability to engage and uplift audiences, and inspire them into action. Her presentations are dedicated to helping teams, leaders, and organizations shine by improving how they listen to, communicate with, and empower employees.
Diversity and Inclusion: How to Build a Culture of Belonging
This keynote draws from Heather’s personal experiences as the only child of an interfaith and interracial marriage to inspire leaders to flex their empathy muscles and master the art of active listening to ensure every employee feels valued, respected and supported.
This program is perfect for leaders:
• Building cultures of belonging at work
• Seeking to honor their colleagues’ diverse experiences and perspectives
• Educating themselves about other peoples’ challengesThe audience will leave with:
• A practical method to elicit feedback and unlock change and growth
• A greater understanding of the role they have to play in creating cultures of belonging at work
• The inspiration to show up each workday as their most authentic selvesHow to Create a Culture of Listening
With a background in working in mid-to-large size companies in leadership, sales, and customer experience, this keynote distills down decades of Heather’s experience into actionable insights that have been proven to lead to better engagement, better customer satisfaction, higher revenue, lower turnover, and brand loyalty.
This program is perfect for leaders and team members:
• Seeking to understand each other, prospects, or customers to better meet their needs
• Working to improve the culture at work to ensure everyone feels heard, valued, and appreciated
• Supporting others at work to become more engaged, motivated, and productiveThe audience will leave with:
• The one success characteristic they need to reach their goals and create win-win scenarios at work
• An inspired understanding of how to practice active listening with those who look to them for guidance
• A listening process that will unlock valuable insights and deliver desired outcomesReimagining a New and Better Workplace
In this empowering, interactive, and hope-filled keynote, Heather provides a roadmap for navigating change with agility, confidence, resilience — and a positive outlook.
This program is perfect for leaders and team members:
• Powering through tough moments or times of crisis
• Fortifying those they lead in preparation for future challenges
• Equipping their organization to thrive long termThe audience will leave with:
• An effective framework to more quickly recover from adversity
• A high-level roadmap for succeeding with more ease, even in uncertain times
• A clear path to retool their workplace through creativity and innovationThe Art of Caring Leadership
The four Caring Leadership principles delivered in this keynote serve as a powerful reminder of every leader’s responsibility to uplift their team and organization and drive real business results.
This program is perfect for leaders and team members:
• Supporting employees through organizational change
• Prioritizing self-development as part of their leadership development
• Working to improve their ability to inspire and engage those they lead and meet key organizational goalsThe audience will leave with:
• A practical understanding of the concrete actions they can take to uplift and engage those they lead
• Deep insights into the positive power they possess to create a culture of caring at work
• Strategies to inspire loyalty with their leadership by becoming more present, caring, and compassionate
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