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Steve Yastrow
Steve is a non-stop idea generator, business advisor and best-selling sales author.With his provocative approach to marketing, sales, customer relationships and employee engagement, Steve has guided hundreds of executives and businesses to drive results by developing the dedicated commitment of their customers and employees. Audience members describe Steve’s interactive keynotes and workshops as highly engaging and walk away with concrete tools and steps they can act on immediately.
Steve’s in-depth, real-world experiences advising hundreds of companies and organizations inform his practical, proven approach to driving business results. He has been a keynote speaker for over a decade, speaking for hundreds of organizations, including large conference keynotes as well as interactive workshops for individual organizations. Steve is the author of three books, Brand Harmony, We: The Ideal Customer Relationship and Ditch the Pitch. He is a former senior marketing executive with Hyatt Hotels and is…
- Create “We” Relationships: Sales & Customer Relationship Building
Relationships are far more differentiating than products or services. The most committed and profitable customer relationships develop when your customers think “We,” rather than “Us and Them.”
Highlights:
● Learn how to create relationship-building encounters instead of
relationship-eroding transactions
● Explore how to refocus your conversations to nurture meaningful and profitable
customer relationships
● Discuss how to manage the relationships between your team and the teams at
your client companies - Brand Harmony: Branding & Customer Loyalty
Customers form strong brand impressions of your organization when all interactions they have with you blend in harmony to tell one clear, integrated, compelling story. Every team member contributes to creating a customer experience of Brand Harmony.
Highlights:
● Learn methods to strengthen your brand and communicate a compelling story
● Help each individual understand their contributions to the overall customer
experience
● Explore your current customer experience and discuss enhancements to
motivate customer commitment - Ditch the Pitch: Improvise to Sell More: Sales & Customer Relationship Building
Nobody wants to hear a sales pitch. When you develop the skills and confidence to Ditch the Pitch, you will capture your customers’ interest by engaging them in conversations they care about.
Highlights:
● Capture the interest of customers without a pitch
● Develop skills and confidence to improvise persuasive conversations
● Learn and practice the six Ditch the Pitch Habits - Commitment-Driven Impact: Business Strategy & Leadership Alignment
Uncover the most lucrative opportunities in your organization that will generate your next-level results. Re-envision your approach to motivating committed customers and inspiring a committed team in order to drive your success.
Highlights:
● Learn about the Three Success Factors of Intentional Leaders
● Clarify your direction and focus on creating results that last
● Discover your #1 profit lever: Customer Commitment
● Explore how to Inspire a Committed Team
What factors influence the speaker's fee?
Other factors that influence a keynote speaker's fee include their reputation, expertise, demand, experience, duration of the presentation, travel requirements for the event location, and any additional services, activities or customization options they offer.
Are travel expenses included in the speaker's fee?
Travel expenses are typically not included in the listed speaker's fee and are quoted separately. If the speaker needs to travel internationally, fees will be higher. These expenses may include airfare, accommodation, ground transportation at home and in the event city, and meals. We can provide more detailed information about travel expenses and arrangements once you've selected a speaker.
How do I book Steve Yastrow for my event?
The speaker booking process typically involves the following steps:
- Browse our website or reach out to a Key Speakers advisor through our website to explore speaker ideas.
- Select a keynote speaker based on their expertise, experience, and suitability for your event.
- Contact Key Speakers to confirm the speaker's availability, fees, and any unique requirements. We can also help negotiate fees and terms.
- Submit a firm offer to extend the invite to your speaker. These details will be used to create an agreement once the speaker accepts.
- All parties coordinate and finalize the terms of the booking, including contract terms and conditions.
- Confirm the booking by signing the contract and making the necessary payments.
What types of events do keynote speakers typically speak at?
Keynote speakers can speak at a wide range of events, virtual or in person, including conferences, corporate meetings, industry conventions, seminars, workshops, fundraising galas, educational programs, and other special occasions where an inspirational or informative address is desired.
How do I select the right keynote speaker for my event?
When selecting a keynote speaker, consider the following factors:
- The speaker's expertise and knowledge relevant to your event's theme or industry.
- Their speaking style, ability to engage the audience, and deliver impactful messages.
- Past client testimonials, reviews, or references.
- The speaker's availability and fee within your budget.
What are the payment terms and conditions?
A deposit is required upon signing the contract, with the remaining balance due 2–4 weeks before the event. If the event is taking place within 30 days, the full balance is due upon signing.
How far in advance should I book a keynote speaker?
It is generally advisable to book a keynote speaker as early as possible, especially if you have a specific speaker in mind or if your event is during a peak season holiday. Ideally, booking a speaker three to six months in advance can increase the chances of securing your desired speaker.
Can you help me with the logistics and technical requirements for the speaker's presentation?
Yes, we can assist you with the logistics and technical requirements for the speaker's presentation. We stay actively involved during pre-event planning to coordinate with you and ensure that the necessary audiovisual equipment, staging, lighting, and other technical aspects are in place for a successful presentation.
Are there any special requirements or accommodations that need to be considered for the speaker?
Keynote speakers may have specific requirements or accommodations that need to be considered, such as travel arrangements, accommodation preferences, dietary restrictions, or accessibility needs. Some speakers have a performance rider we include in the contract, others have minimal requirements.
Do keynote speakers offer customization options for their presentations?
Yes, many keynote speakers offer customization options for their presentations. They can tailor their content, examples, or case studies to align with your event's theme, industry, or specific audience. Discuss your customization needs with us so we can guide you accordingly.
Can the speaker participate in pre-event activities such as panel discussions or Q&A sessions?
Some keynote speakers are open to participating in pre-event activities such as panel discussions, Q&A sessions, or meet-and-greet sessions. Please share your specific requirements with us during the firm offer phase, so we can work on getting you everything you need.
How long is a typical keynote speech?
The duration of a standard keynote speech can vary depending on the speaker and the event's schedule. Typically, keynote speeches range from 30 minutes to 90 minutes, including any Q&A sessions or interactive elements. Some speakers can accommodate half or full day sessions and extended keynotes. Discuss the desired duration with your representative to determine the appropriate length for participation.
Can I provide feedback or reviews about the speaker's performance?
Yes, we encourage and appreciate feedback about the speaker's performance as well as our services. You can share your feedback via email after the event, or via our survey feedback form. Your feedback can help them improve our services and assist other clients in making informed decisions.
Are there any discounts or special offers available for booking multiple speakers or multiple events?
Often, yes. It's worth inquiring about such possibilities with your Key Speakers representative to explore any available cost-savings options.
Why book Steve Yastrow though Key Speakers?
- We provide a comprehensive service that takes the guesswork out of hiring a speaker—from speaker selection to logistics to post-event feedback. We know you have lots of responsibilities on top of finding and coordinating event speakers, so having a committed and proactive partner on your side that is an expert with the talent booking process is crucial. Every time you book a speaker with Key, your dedicated events manager will support you throughout the entire planning process. We work closely with you from speaker selection to post-event success and always ensure that your needs are addressed first.
- We help you negotiate contractual details such as speaker fees and travel terms so that you end up with the most favorable deal. Leave the fine print to us so you can focus on other aspects of your event. Key Speakers mediates and absorbs some of the contractual risks that inherently come with booking a keynote speaker.
- With our highly communicative booking and proposal model, you'll never be left in the dark with the status of your speaker. We pride ourselves on speedy response time and always keep you updated on all new developments relating to your event. Our experienced agents are personable (after our morning coffee!) and always eager to do whatever it takes to secure a fantastic speaker for your event.
To put it simply, Key Speakers is your one-stop resource for finding, booking and managing speakers for your event. We do the heavy lifting for you. Our dedicated and knowledgeable advisors ensure that your speaker's message and personal brand perfectly align to your event objectives.
Remember that the specific details and offerings may vary among different speakers, so it's always recommended to consult with your Key Speakers representative for accurate information and assistance.