Andy has earned the prestigious "CSP" designation of the National Speakers Association (NSA), the highest earned international recognition for professional speakers, which less than 10% of speakers worldwide have achieved.
He is also a favorite among meeting planners--as he has presented over 20+ programs for Meeting Professionals International (MPI) events across North America, and is a member of the Society for Government Meeting Planners (SGMP). Andy served as 2018-19 President of the National Speakers Association-Central Florida Chapter, representing 125+ Professional Speakers in the region.
Andy has earned 4 degrees and written 5 books, including his award-winning KISS Your Customer: 77 Reasons Why Sales & Service Are Just Like Dating & Relationships, and latest book Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire. He has also been featured on many major media outlets, including LifeTime Television, PBS, Investor's Business Daily, Leadership Excellence magazine, and Sales & Service Excellence magazine.
Andy devotes his life to change lives and improve organizations through his unique and entertaining keynote programs.
- Navigating the “New Normal”: Embracing Work & Life in the Era of COVID-19
Due to the COVID-19 crisis, organizations have downsized and are operating extremely trim. Never before have managers and employees been asked to wear so many hats, and "do more with less"-both in the office and remotely-while balancing the anxiety of health, finances, and family.
Join national Author/Speaker Andy Masters for this timely, interactive, and impactful program which truly helps attendees embrace our "New Normal" in both work and life.
Be a light of positivity and solutions during stressful and turbulent times.
Decrease anxiety by focusing only on those things which you can control.
Embrace change by turning from "stressed and depressed" to "lucky and blessed".
Become a master of focus, prioritization, and "strategic procrastination".
Develop a new perspective on what is most important in your life, and career.
Engage Andy's mantra "either you control your schedule, or your schedule controls you".
Andy also illustrates the life-changing "YES/NO" principle to inspire audiences to focus the most quality time possible on the activities which are most rewarding for YOU. Andy's positive and entertaining program provides specific tools you can apply immediately to recharge, refocus, and happily embrace our "New Normal" in both work and life!
- Kiss You Customer: Why Sales & Service are Just Like Dating & Relationships
Andy's flagship keynote program is based on his award-winning book Kiss Your Customer: 77 Reasons Why Sales & Service Are Just Like Dating & Relationships. He takes attendees on a journey through the highs-and-lows world of relationship-building, utilizing the clever irony between business and romance. Andy proves that we must create a transformation from doing a job to creating a bond. We must embrace personalization and customization in this age of technology and standardization. Today's customers want to hire EXPERTS they can TRUST, who can truly HELP them. However, customers also hire people they LIKE. He also shares examples from Fortune 500 companies to entrepreneurs on how to make amazing connections, drive repeats & referrals, and implement memorable strategies to overcome that one dangerously dissatisfied customer. Andy's creative approaches to proven principles impact sales and improve customer loyalty immediately, while also leaving a mark on our personal lives. Enjoy this entertaining, inspirational, and impactful program!
- Leadership Lessons from HOLLYWOOD!
Award-winning author and Leadership expert Andy Masters creatively uses the magical imagery of Hollywood to help leaders ignite a culture to DEVELOP and EMPOWER their organizations-while defeating the succession planning crisis-in this challenging era of having to "Do More With Less". That's right, ENTERTAIN and INSPIRE your audiences with actual license-protected scenes from movies such as The Devil Wears Prada, Apollo 13, The Iron Lady-and even Office Space and Star Wars. This unique program also cites the latest research from Harvard Business Review, Deloitte, and Glassdoor to provoke REAL organizational change from every attendee. Powerful leadership principles are based on Andy's latest book Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire. Andy's program provides attendees with not only an interactive multi-media experience, but also with immediate "take-home" action items to help cultivate future leaders in today's new economy.