Andy has earned the prestigious "CSP" designation of the National Speakers Association (NSA), the highest earned international recognition for professional speakers, which less than 10% of speakers worldwide have achieved.
He is also a favorite among meeting planners--as he has presented over 20+ programs for Meeting Professionals International (MPI) events across North America, and is a member of the Society for Government Meeting Planners (SGMP). Andy served as 2018-19 President of the National Speakers Association-Central Florida Chapter, representing 125+ Professional Speakers in the region.
Andy has earned 4 degrees and written 5 books, including his award-winning KISS Your Customer: 77 Reasons Why Sales & Service Are Just Like Dating & Relationships, and latest book Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire. He has also been featured on many major media outlets, including LifeTime Television, PBS, Investor's Business Daily, Leadership Excellence magazine, and Sales & Service Excellence magazine.
Andy devotes his life to change lives and improve organizations through his unique and entertaining keynote programs.
Your Employees (And Candidates) Are On Drugs
This critical, solutions-based program is presented by Award-winning author and international keynote speaker Andy Masters, MA, CSP. This shocking program exposes the nearly $1 Billion dollar fake “synthetic” urine industry which enables employees and candidates to successfully cheat employer drug tests–and it’s damaging impact on every organization during our tragic U.S. opioid crisis. Research proves the staggering time and cost impact from workplace drug usage on employee productivity, risk, safety, workers comp claims, and violence in the workplace. Precedent has now been set for legal liability against the vast majority of U.S. organizations which have not effectively screened employees and candidates amid changing marijuana laws.
Most importantly, this program outlines the simple, yet critical action steps organizations must implement to stop the cheating immediately–in order to hire qualified applicants, improve employee productivity, improve workplace safety, and lessen the dangerous legal liability for their organization. The impact of this program may not only save entire organizations from legal crises, but can also help prevent yet another drug-related workforce tragedy in our country.
Association Chapter & Board Leadership Mastery
This powerful program is for all Association, Chapter, Board, Committee, and Chamber leaders who lead volunteers! Award-winning author and Leadership expert Andy Masters EMPOWERS leaders to EMPOWER their Boards – in this challenging era of having to “Do More With Less” – and truly helps overcome the non-profit/Board death cycle of “80% of the work is done by 20% of the people“. This is why new ideas, great successes, and record years never happen – as most leaders assume all tasks with moderate-at-best results, while “running themselves into the ground.”
• Recruit future leaders and Engage new participation.
• Empower individuals for their talents to shine.
• Inspire to have the BEST year EVER as an organization.
• Appreciate every step a volunteer contributes.
• Reward and celebrate every success.
Powerful leadership principles are based on Andy’s latest book “Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire” – but this program also includes actual license-protected movie scenes from films such as Star Wars, Apollo 13, X-Men, The Iron Lady – and even Frozen and Office Space. Andy’s program provides attendees with not only an interactive multi-media experience, but also with immediate “take-home” action items to help EMPOWER leaders to EMPOWER their Boards, and ignite the best Association year EVER.
Re-Imagining Your Positive Work Culture for the NEW Work Environment
As the world emerges from the pandemic, HR leaders must now overcome the Great Resignation, staffing shortages, WFH/Remote work arrangements, high turnover, and low morale–while still in the midst of a succession planning crisis. Further, never before have managers and employees been asked to wear so many hats, and do more with less. Therefore, the time to create a positive work environment and make the workplace FUN again has never been more important. People are tired of being stressed. People want to be happy, LAUGH, and enjoy their jobs again. Employees also want to work within a positive workplace culture, which includes everything from fun, to creative perks & benefits, to family-friendly flex time and remote work options.
The incredible impacts of a positive work environment include improved recruiting, less stress, higher morale, lower turnover, greater teamwork, creativity, and even increased service levels–accomplished with LITTLE or NO costs. Join international HR Author/Speaker Andy Masters in this timely and entertaining program which illustrates inexpensive ways to create a positive working environment, while sharing success stories of how other organizations have RE-ENERGIZED their culture in our new global work environment.Learning Objectives:
• Attendees will be able to learn from and apply specific examples of organizations initiating a positive workplace culture, which cost little or no budget to the organization.
• Attendees will understand the organizational importance of implementing humor in the workplace with positive employee perks/benefits, and its’ impacts on recruiting, morale, stress, turnover, customer service, teamwork, creativity, and innovation.
• Attendees will understand how to balance the importance of humor in the workplace, while incorporating and communicating guidelines for “appropriate” humor with all employees.
Kiss Your Customer: Why Sales and Service Are Just Like Dating & Relationships
Andy’s flagship keynote program is based on his award-winning book “Kiss Your Customer: 77 Reasons Why Sales & Service Are Just Like Dating & Relationships“. He takes attendees on a journey through the highs-and-lows world of relationship-building, utilizing the clever irony between business and romance. Andy proves that we must create a transformation from doing a job to creating a bond. We must embrace personalization and customization in this age of technology and standardization. Today’s customers want to hire EXPERTS they can TRUST, who can truly HELP them. However, customers also hire people they LIKE.
Andy also shares examples from Fortune 500 companies to entrepreneurs on how to make amazing connections, drive repeats & referrals, and implement memorable strategies to overcome that one dangerously dissatisfied customer. Andy’s creative approaches to proven principles impact sales and improve customer loyalty immediately, while also leaving a mark on our personal lives. Enjoy this entertaining, inspirational, and impactful program.
- Embracing the New Workforce Revolution: Recruit, Retain, and Empower
We are experiencing a workforce REVOLUTION as we emerge from the COVID-19 crisis. A movement. Millions of enlightened employees have spoken. They want CHANGE. And, they will only work for organizations who provide such change. Employees want family-friendly flex time. Employees want WFH/remote work options. Employees want new perks & benefits. And, they want this all in a positive work environment where they can enjoy their jobs and be developed for the future, not be overworked and under-appreciated.
Today’s leaders must use vision to be the “Champion of the Cause” in their organizations to initiate such change. REAL change. Organizations will either re-enact the “old way” of doing business and be left behind, or jump on the revolution train now. Change, and recruit the most talented candidates–who will stay. Delay change, and suffer a turnover of talented employees, while leaving a stagnant, uninspired workforce with little innovation or drive to succeed. Enjoy this this critical and timely program for all levels of leadership based on the 5th book “Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire“, from award-winning author and international speaker Andy Masters.
Embracing the Work-Life “Mix With Higher Quality and LESS Stress
Due to the COVID-19 crisis, organizations have downsized and are operating extremely trim. Never before have managers and employees been asked to wear so many hats, and "do more with less"-both in the office and remotely-while balancing the anxiety of health, finances, and family.
Join national Author/Speaker Andy Masters for this timely, interactive, and impactful program which truly helps attendees embrace our "New Normal" in both work and life.
• Be a light of positivity and solutions during stressful and turbulent times.
• Decrease anxiety by focusing only on those things which you can control.
• Embrace change by turning from "stressed and depressed" to "lucky and blessed".
• Become a master of focus, prioritization, and "strategic procrastination".
• Develop a new perspective on what is most important in your life, and career.
• Engage Andy's mantra "either you control your schedule, or your schedule controls you".
Andy also illustrates the life-changing "YES/NO" principle to inspire audiences to focus the most quality time possible on the activities which are most rewarding for YOU. Andy's positive and entertaining program provides specific tools you can apply immediately to recharge, refocus, and happily embrace our "New Normal" in both work and life!
Healthcare Leadership Lessons from HOLLYWOOD!
Award-winning author and Leadership expert Andy Masters creatively uses the magical imagery of Hollywood to help busy leaders RECRUIT, DEVELOP, and EMPOWER their organizations in a POSITIVE work culture—while reducing turnover and defeating the succession planning crisis. That’s right, ENTERTAIN and INSPIRE your audiences with actual license-protected scenes from movies such as The Devil Wears Prada, Apollo 13, The Iron Lady—and even Office Space and X-Men. This unique program also cites the latest research from Harvard Business Review, Deloitte, and Glassdoor to provoke REAL organizational change from every attendee. Powerful leadership principles are based on Andy’s latest book “Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire.” Andy’s program provides attendees with not only an interactive multi-media experience, but also with immediate “take-home” action items to embrace the NEW workforce revolution in today’s post-pandemic environment.