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Heather Younger
Heather R Younger is a leading expert on active listening, caring leadrship, and creaating a culture where people feel included. As the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm, Heather has facilitated over 30,000 employee experiences including her trademark “Art of Active Listening Sessions,” employee survey evaluations, and proprietary annual research studies.
With a profound commitment to employee well-being, she's a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches by relying on employee voices to redefine strategies for success for what is relevant now.
She’s an award-winning leader for Employee Engagement as recognized by Inspiring Workplaces, is a LinkedIn Learning courses partner, and is the host of the popular Leadership with Heart podcast.
Her accolades include being a best-selling author of three books: "The 7 Intuitive Laws of Employee Loyalty,"…
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Listen Like You Mean It - Build trust, strengthen relationships, and drive results with a repeatable approach to making people feel heard
When people feel genuinely heard, trust accelerates. Teams collaborate better. Customers stay longer. Tension de-escalates faster. In a distraction-heavy, hybrid world, listening has become a critical leadership communication skill and one of the most practical levers for engagement, retention, customer experience, and sales performance.
In this keynote based on her book, The Art of Active Listening, Heather introduces The Cycle of Active Listening™—a clear, repeatable framework leaders, sales teams, and customer-facing professionals can use to build trust, strengthen relationships, improve communication, and drive results.
Participants learn how to move beyond “I listened” to “they felt heard”: the key difference that changes outcomes in performance conversations, client meetings, and high-stakes moments.
This program is perfect for:
-People leaders and front-line managers who need practical tools for difficult conversations
-Sales teams and customer-facing professionals who need to build trust fast to reduce friction and improve loyalty
-HR and talent leaders responsible for employee engagement and retentionThe audience will walk away with:
-The Cycle of Active Listening™: a repeatable listening framework they can use immediately with teams, clients, and customers
-The ability to recognize the difference between listening and making someone feel heard
-Practical techniques for staying present in conversations, even on screens, even under pressure
-Language and tools to reduce friction, de-escalate tension, and build trust fasterThe Self-Leadership Imperative - Improve decision-making, strengthen adaptability, and respond to challenges with confidence
In an era of constant disruption, AI-driven acceleration, and relentless performance pressure, the leaders who thrive are not simply working harder; they’re leading themselves better.
In this keynote based on her bestselling book The Art of Self-Leadership, Heather offers a practical look at what it actually takes to take ownership of your own growth, manage your mindset, and guide others through challenges.
This program is perfect for:
-High-performing individual contributors and informal leaders who others look to for direction
-People managers navigating pressure from every direction
-Frontline teams, sales teams, and administrative professionalsThe audience will walk away with:
-The Self-Leadership Framework—a practical model for staying strong, flexible, and grounded through change
-A compassionate path from perfectionism to progress
-Tools to sustain energy and prevent burnout before it starts
-Strategies for emotional regulation, clearer thinking, and steadiness under pressure
-A renewed sense of agency and possibility and the confidence to lead from any seatThe Case for Caring Leadership® - Build high-trust teams, boost engagement and retention, and drive excellence
“Care at work” has been misunderstood and often dismissed as soft, optional, or in conflict with performance. Yet in a world of AI acceleration, change fatigue, and increasing pressure on leaders, care is not a perk. It’s a strategy. Caring leadership builds the trust that enables clarity, accountability, and execution, especially across remote and hybrid teams.
In this keynote, based on Heather’s bestselling book, The Art of Caring Leadership, and her analysis of 40,000+ employee comments, she makes the business case for caring leadership and shows what care actually looks like at scale: measurable, operational, and leader-owned. Leaders leave with practical behaviors that strengthen culture, improve employee experience, and reduce preventable turnover—without lowering standards.
This program is perfect for:
-Executive and senior leaders accountable for culture, retention, and engagement
-Senior leaders who want to move beyond engagement surveys into measurable culture change
-Leaders navigating remote, hybrid, or distributed teams who want care to scale without losing accountabilityThe audience will walk away with:
-The nine daily behaviors of Caring Leadership® that build trust, strengthen accountability, improve engagement, and reduce preventable turnover
-Practical strategies to scale care across remote, hybrid, and distributed teams
-Repeatable actions that create a high-trust culture where people stay, perform, and grow
-A clear framework for making care operational, not an afterthought, but a leadership practiceThe Unshakable Team - Navigate high-stress situations, build trust, and overcome setbacks without losing focus
Only 27% of managers feel enthusiastic about their work. Over 40% of workers are experiencing significant stress, and just one in five feels fully engaged. The numbers tell the story: Today’s teams are operating under sustained pressure-constant change, higher expectations, fewer buffers, and faster decision cycles.
When leaders are running on empty, teams feel it. And telling people to “be more resilient” without changing how they lead, decide, communicate, and recover only fuels burnout and disengagement.
In this keynote based on Heather’s forthcoming book by the same title, she draws on 20+ years of leading teams through reorgs, mergers, acquisitions, technology shifts, and layoffs to show what actually builds team resilience: a practical system for leading sustainably under pressure.
Audiences walk away with a clear framework, shared language, and repeatable tools to navigate high-stress situations, rebuild trust after setbacks, and maintain focus without exhausting people.
This program is perfect for:
-Leadership teams under sustained pressure who must stay agile, focused, and responsive
-Senior leaders accountable for high performance, retention, and burnout prevention
-Managers and project leaders navigating visible, high-stakes changeThe audience will leave with:
-A practical framework for resilient leadership under pressure that helps teams tackle high-stakes challenges together
-Strategies to sustain high performance without burnout
-A shared language for how teams move, decide, and recover together—so resilience becomes a team practice, not an individual burden
-Tools to reduce ambiguity and increase clarity even when certainty is not available
-A repeatable approach for rebuilding trust and momentum after setbacks without losing focus
How can I check Heather Younger's availability or request a quote?
You can inquire about Heather Younger's availability or get a customized quote by contacting Key Speakers directly. Our team will help you determine fit, logistics, and budget options for your upcoming event.
What is Heather Younger's speaking fee?
The typical range for Heather Younger's speaking fee is $17,000–$25,000. The low end of the fee range represents their standard virtual fee. The high end of the fee range represents their standard fee for a US-based in-person speaking engagement. Appearances which require an extended schedule of activities or international travel will possibly exceed this fee range. Speaker fees update frequently. To receive a personalized quote for Heather Younger to speak at your event, please consult with a Key Speakers advisor for up to date information and assistance.
What factors influence the speaker's fee?
Other factors that influence a keynote speaker's fee include their reputation, expertise, demand, experience, duration of the presentation, travel requirements for the event location, and any additional services, activities or customization options they offer.
Are travel expenses included in the speaker's fee?
Travel expenses are typically not included in the listed speaker's fee and are quoted separately. If the speaker needs to travel internationally, fees will be higher. These expenses may include airfare, accommodation, ground transportation at home and in the event city, and meals. We can provide more detailed information about travel expenses and arrangements once you've selected a speaker.
How do I book Heather Younger for my event?
The speaker booking process typically involves the following steps:
- Contact Key Speakers to confirm the speaker's availability, fees, and any unique requirements. We can also help negotiate fees and terms.
- Submit a firm offer to extend the invite to your speaker. These details will be used to create an agreement once the speaker accepts.
- All parties coordinate and finalize the terms of the booking, including contract terms and conditions.
- Confirm the booking by signing the contract and making the necessary payments.
What types of events do keynote speakers typically speak at?
Keynote speakers can speak at a wide range of events, virtual or in person, including conferences, corporate meetings, industry conventions, seminars, workshops, fundraising galas, educational programs, and other special occasions where an inspirational or informative address is desired.
How do I select the right keynote speaker for my event?
When selecting a keynote speaker, consider the following factors:
- The speaker's expertise and knowledge relevant to your event's theme or industry.
- Their speaking style, ability to engage the audience, and deliver impactful messages.
- Past client testimonials, reviews, or references.
- The speaker's availability and fee within your budget.
What are the payment terms and conditions?
A deposit is required upon signing the contract, with the remaining balance due 2–4 weeks before the event. If the event is taking place within 30 days, the full balance is due upon signing.
How far in advance should I book a keynote speaker?
It is generally advisable to book a keynote speaker as early as possible, especially if you have a specific speaker in mind or if your event is during a peak season holiday. Ideally, booking a speaker three to six months in advance can increase the chances of securing your desired speaker.
Can you help me with the logistics and technical requirements for the speaker's presentation?
Yes, we can assist you with the logistics and technical requirements for the speaker's presentation. We stay actively involved during pre-event planning to coordinate with you and ensure that the necessary audiovisual equipment, staging, lighting, and other technical aspects are in place for a successful presentation.
Are there any special requirements or accommodations that need to be considered for the speaker?
Keynote speakers may have specific requirements or accommodations that need to be considered, such as travel arrangements, accommodation preferences, dietary restrictions, or accessibility needs. Some speakers have a performance rider we include in the contract, others have minimal requirements.
Do keynote speakers offer customization options for their presentations?
Yes, many keynote speakers offer customization options for their presentations. They can tailor their content, examples, or case studies to align with your event's theme, industry, or specific audience. Discuss your customization needs with us so we can guide you accordingly.
Can the speaker participate in pre-event activities such as panel discussions or Q&A sessions?
Some keynote speakers are open to participating in pre-event activities such as panel discussions, Q&A sessions, or meet-and-greet sessions. Please share your specific requirements with us during the firm offer phase, so we can work on getting you everything you need.
How long is a typical keynote speech?
The duration of a standard keynote speech can vary depending on the speaker and the event's schedule. Typically, keynote speeches range from 30 minutes to 90 minutes, including any Q&A sessions or interactive elements. Some speakers can accommodate half or full day sessions and extended keynotes. Discuss the desired duration with your representative to determine the appropriate length for participation.
Can I provide feedback or reviews about the speaker's performance?
Yes, we encourage and appreciate feedback about the speaker's performance as well as our services. You can share your feedback via email after the event, or via our survey feedback form. Your feedback can help them improve our services and assist other clients in making informed decisions.
Are there any discounts or special offers available for booking multiple speakers or multiple events?
Often, yes. It's worth inquiring about such possibilities with your Key Speakers representative to explore any available cost-savings options.
Why book Heather Younger though Key Speakers?
- We provide a comprehensive service that takes the guesswork out of hiring a speaker—from speaker selection to logistics to post-event feedback. We know you have lots of responsibilities on top of finding and coordinating event speakers, so having a committed and proactive partner on your side that is an expert with the talent booking process is crucial. Every time you book a speaker with Key, your dedicated events manager will support you throughout the entire planning process. We work closely with you from speaker selection to post-event success and always ensure that your needs are addressed first.
- We help you negotiate contractual details such as speaker fees and travel terms so that you end up with the most favorable deal. Leave the fine print to us so you can focus on other aspects of your event. Key Speakers mediates and absorbs some of the contractual risks that inherently come with booking a keynote speaker.
- With our highly communicative booking and proposal model, you'll never be left in the dark with the status of your speaker. We pride ourselves on speedy response time and always keep you updated on all new developments relating to your event. Our experienced agents are personable (after our morning coffee!) and always eager to do whatever it takes to secure a fantastic speaker for your event.
To put it simply, Key Speakers is your one-stop resource for finding, booking and managing speakers for your event. We do the heavy lifting for you. Our dedicated and knowledgeable advisors ensure that your speaker's message and personal brand perfectly align to your event objectives.
Remember that the specific details and offerings may vary among different speakers, so it's always recommended to consult with your Key Speakers representative for accurate information and assistance.
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